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Support Ticket

If you need assistance, please contact our support team.

Simplified Support Management with Automated Ticket System.

The Automated Support Tickets feature in the SwiftDial Calling App streamlines communication with your customers throughout the entire support process. You can send real-time updates, request additional information, and provide solutions directly within the ticketing system.

All conversations are stored on a centralized platform, ensuring messages are organized and easily accessible. This reduces miscommunication, prevents lost messages, and enables support teams to respond more quickly and efficiently. As a result, issue resolution is faster, transparency is improved, and customers receive a better overall support experience.

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Simplify Your Support Workflow

SwiftDial Automated Support Tickets feature simplifies your support workflow by allowing customers to submit support requests through a user-friendly portal.

With just a few clicks, customers can submit their requests, attach relevant files, and provide additional details about their issues.

Our system automatically generates a unique ticket number for each request, making it easy for your team to track, prioritize, and manage all tickets efficiently.

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Submit a Support Ticket

Question & Answer

Frequently Asked Questions

Quick answers to common SwiftDial support questions

Fill out the support ticket form on this page and click Submit Ticket.
No, you can submit a support ticket without logging into the CRM.
Most tickets are responded to within 24 working hours.
Priority helps our team understand urgency: Low, Medium, or High.
Yes, you can attach screenshots or documents with your ticket.
Common formats like JPG, PNG, PDF, and DOC files are supported.
Yes, a confirmation is sent to your registered email.
You can track your ticket using the ticket number shared by support.
Yes, you can reply to support emails to add more details.
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